Interviews

— Sep 27, 2017

Having proper perspective

A wise man in Ireland pushed a tea cup in front of another man one day, handle pointing directly towards the other man.

— Aug 31, 2017

The importance of word selection during an investigative interview

Effective communication often relies on the importance of word selection, and this would be true during an investigative interview as well.

— Jul 28, 2017

Did you say props?

We often hear the question, “what about props?” The only thing you should carry with you into an interview room is your case file.

— Jun 30, 2017

Using the Participatory Approach

The Participatory Approach is designed for investigations with circumstantial evidence or when your subject might have an excuse, explanation or some type of alibi that may or may not be true.

— May 31, 2017

You want to see what again?

Have you ever considered the importance of withholding evidence during your investigative interview?

— Apr 26, 2017

Fact-Finding Interview Strategies

A fact-finding interview is extremely important for any investigation.

— Mar 28, 2017

How many types of lies?

When trying to obtain the truth from a dishonest employee or a suspect involved in another type of criminal investigation, we will typically see five types of lies that can be told.

— Feb 27, 2017

Balancing note taking during an interview

Documenting what is said and occurs during an interview is extremely important. You may need to take notes during the interview and ensure you can substantiate what was said and refer back to your notes when writing reports. Balancing the conversation and note taking can be a difficult task.

— Jan 31, 2017

Develop information like a rototiller!

What makes a rototiller effective?

— Dec 15, 2016

Backing out of an interview

There are several reasons why you, as an interviewer, may want to back out of the interview process.

— Nov 21, 2016

Interviewer Mistakes

Have you ever reflected on your own interview approach and style and examined specific areas of improvement?

— Oct 28, 2016

Do suspects have an interview plan?

Have you ever considered the most likely strategies dishonest people employ during the interview process?

— Sep 28, 2016

What makes people tell the truth?

Have you ever asked yourself that question, or had someone ask you? Let’s be honest, typically telling the truth after doing something wrong is considered a bad idea. But as we all know, people do it quite regularly.

— Aug 31, 2016

Using SWOT as Interview Preparation

Preparation is essential to any investigative interview and due diligence is key.

— Jul 29, 2016

Using educated guesses to develop information

During the truth seeking interview, you will often find yourself developing information beyond the scope of the initial investigation...

— Jun 24, 2016

Candidate interview – using the assumptive question

When interviewing a candidate for a job, you can utilise the same Non-Confrontational principles of the WZ Method to the pre-employment interview. For example, let’s look at how you could utilise the assumptive question in the candidate interview.

— May 31, 2016

The innocent person's fear

Emotions can run high during an interview with an employee about an integrity issue in the workplace.

— Apr 30, 2016

Leaving your subject alone prior to the interview?

There are many seasoned investigators who prefer to leave their subject sitting alone in the interview room prior to the interview...

— Mar 16, 2016

What type of denial is it?

Your subject can offer a verbalised denial in one of two ways; emphatic or with explanation.

— Feb 26, 2016

Let’s avoid the argument

One aspect of the interview process that we must remember to avoid is arguing with your subject.

— Jan 27, 2016

The best way to identify the most appropriate rationalisation

The selection of the correct rationalisation can sometimes be the hardest part of your interview strategy - rapport building can help to overcome that problem.

— Dec 16, 2015

Written Statements

How do you get the ideal written statement from your subject?

— Nov 30, 2015

The proper structure to your rationalisation

The rationalisation is used to show understanding to your subject and promote cooperation during the interview...

— Oct 27, 2015

Handling requests for water during the interview

There may be several interruptions and requests coming from your subject during the investigative interview...

— Oct 1, 2015

Further developing admissions

It’s safe to say that your subject knows more about what they did than you do; because they are the one that did it ...

— Aug 28, 2015

Change whose perspective?

Psychology suggests that when an individual says something out loud, they are more likely to defend it. For this reason, the change of perspective becomes an important element to truth verification during the subject interview.

— Jul 31, 2015

Submission. What does it look like?

Submission during the admission gathering interview is an indication that your subject is in a position to co-operate with the process ....

— Jul 1, 2015

Silence in an interview

Using the all-knowing silent look has been considered a great way to get an admission.

— May 28, 2015

Backing out of an interview

There are several reasons why you, as an interviewer, may want to back out of the interview process...

— Apr 29, 2015

Do the suspects you interview have a plan?

Have you ever considered the most likely strategies dishonest people employ during the interview process? Research shows that once dishonest people realise they are going to be, or are currently being interviewed regarding an incident, they have one of three plans of action.

— Mar 31, 2015

Interviewer Mistakes

Have you ever reflected on your own interview approach and style and examined specific areas of improvement?

— Mar 2, 2015

Why do people confess?

Have you ever asked yourself that question, or had someone ask you?

— Jan 27, 2015

WZ Tip of the Month - Interview Preparation

Preparation is essential to any investigative interview and due diligence is key. But have you ever conducted a SWOT analysis as part of your preparation?

— Nov 28, 2014

Wicklander-Zulawski Tip of the Month

Leaving your subject alone prior to the interview?

— Sep 29, 2014

The Process of Admission Interviews: The Four Phases of Interviews

No matter how the interviewer chooses to obtain an admission from a suspect, there will be four distinct phases to the admission interview process.

— Nov 26, 2013

Top 10 Employee Interview Dos and Don’ts - By Wicklander-Zulawski

Over the last few years of teaching non-confrontational interview techniques to investigations professionals in the U.K. and Europe, we have observed some consistent dos and don’ts during the employee interview process.

— Nov 26, 2013

The Shrink King

Laurence King is regarded by many in the retail sector as the founding father of modern LP. During a career spanning almost fifty years, he has become renowned as champion of cultural and behavioural change and coined the phrase—“If you don’t measure it, you can’t improve it.”